Japan's treasure to the world has been and will always be its ability to implement customer service a do so better than anyone else in the world. When traveling with a child under the age of 2, it is things like this that determine who gets one's business. There were many choices on who to fly with when we decided to return to Japan. We chose ANA since the Japanese airlines have a reputation for excellent service from start to finish. The only thing that I wish that they would have done, and maybe they did, and I was preoccupied with my daughter was to make sure that the immigration paperwork was filed out on the plane instead of doing it alone. My wife and daughter are both Japanese passport holders, and we got separated at immigration. I had to give the name of the hotel without the phone number since I didn't have that information with me, my wife did. Anyway, we are staying at the Tobu Narita Hotel near the airport since we arrived after 8 pm and knew that we would be exhausted after flying 13 hours from Chicago. We are smart to have done so, and the service from the hotel rivals that of ANA. The bus was on time, the driver diligently and cheerfully greeted us at the stand, and expeditiously placed our bags in the storage compartment. At the hotel, the driver did the same thing and did so without expecting a tip for his service. As soon as I turned around, a hotel employee was pushing up a cart and immediately placed our bags on the carriage. Before I could figure out what was happening, I had been led to the front desk. The employee waited patiently while her coworker checked us into the hotel.
Then, we were led to the elevator. Since there was another couple, the employee informed us that she would be up on the next elevator with our bags. In our room, the crib was already set up, allowing us to decompress and transition to the next 14 days in Japan with an infant. In closing, don't forget to bring a converter for your laptop charger. Also, if you will be renting a cell phone, do so knowing that after 8 pm at Narita Airport, these sorts of stores close for the day. This required us to make a special trip to a store in Tokyo's center city area later today. Today is Japan's "Respect of the Age" day. What a great way to reunite with my mother-in-law and allowing some long-overdue quality time with my daughter. The Divine Wind Vaulthttp://divinewindvault.blogspot.com (C)2006-14
